Accessibility Statement
We believe the web should be usable by everyone. Tokyo Central is committed to WCAG 2.2 AA compliance across our digital experience.
Our Commitment
Tokyo Central is committed to maintaining accessibility, usability, and inclusivity across tokyocentral.com. Our goal is full compliance with WCAG 2.2 AA, ADA, and Section 508 standards, ensuring that all visitors — including those who use assistive technologies — can browse, shop, and engage with our content.
Accessibility Through Technology
We partner with TestParty, an AI-driven accessibility remediation platform, integrating automated testing into our QA and development cycles. This enables:
- Regular accessibility audits across the entire site
- Automated issue detection and remediation
- Developer-guided fixes for ongoing accessibility compliance
Accessibility Oversight
Monthly reviews blend automated scans with manual assistive-technology validation to maintain continuous digital accessibility compliance. Our team monitors compliance metrics and addresses any regressions promptly.
Third-Party Elements
Our website may use independent widgets or external content providers. Although we cannot fully govern their accessibility, we encourage all vendors to meet WCAG 2.2 AA standards and actively work with them to resolve issues.
Known Limitations
We are transparent about areas still being improved. The following third-party issues are being actively addressed:
- Some embedded map widgets may lack full keyboard navigation
- Certain third-party review widgets may have disallowed ARIA attributes
Feedback
Your feedback helps improve our site's accessibility. If you encounter any barriers or have suggestions, please reach out:
We aim to respond to accessibility feedback within 2 business days.