What's inside?
8 oz of Short Rib (Kalbi): US Wagyu Kobe Beef
8 oz of Beef Tongue: US Domestic Beef
8 oz of Pork Jowl (Tontoro): Kurobuta Pork
8 oz of Pork Belly: Kurobuta Pork
2 lbs in Total
<Pick up location/time window>
* This item is only available for pickup at our Tokyo Central Gardena store.
* Pick-up window is from 11 am to 8 pm.
* You may reserve this item for pickup up to 14 days in advance.
* Earliest available order is from 4 days from today. For example, if your pickup date is January 5th, you need to order online until 11:59 pm on January 1st.
* Please note that we may contact you regarding the pickup time during the busy season (especially at the end of the year).
<About the product>
* We do not accommodate item modification requests such as substitutions, tray changes, food allergies, etc.
* Prices and ingredients are subject to change without prior notice. Please kindly understand that contents may change due to availability.
* The actual arrangement may vary from the image.
<Cancel & Refund policy>
* We accept cancellation and a full refund for 6 days starting from your order date.
e.g.) If you placed an order on Tuesday 11/1, the last cancellable date is Sunday 11/6.
* After the 6 day time window, we do offer a refund excluding approximately 2.5% of the credit card process fee.
* However, we do NOT offer any cancellation or refund if it is one day before the pickup date, even though it is within the 6 days period.
* Order detail modification (such as changing the pickup date etc.) is currently NOT available. If you want to update your order, please contact info@marukai.com.
* In case of no show, there will be NO refund and the item will be disposed at the end of the day.
* Refunds and/or replacement food are only available upon request for orders in which the food is wrong, omitted, or other similar circumstances. Refunds are NOT provided for food that a customer simply does not like.