Language Badge Program

We're Here to Help, in Your Language!

At TOKYO CENTRAL, we believe everyone deserves to feel welcome, comfortable, and supported while shopping. As part of our commitment to serving our diverse communities, we're proud to introduce our Language Badge Program at TOKYO CENTRAL locations!

Look for Our Language Badges!

Some of our team members wear special language badges to show which additional languages they speak. Whether you need help finding a product, have a question, or simply feel more comfortable communicating in your preferred language, look for a team member wearing a language badge! Our goal is to make every shopping experience easier, friendlier, and more welcoming.

Bringing Our HOME Concept to Life

Our Language Badge Program reflects TOKYO CENTRAL's customer service philosophy, the HOME Concept:

- H – Hospitality: Providing warmth, care, and thoughtful service. - O – Omotenashi: Embracing Japanese-style hospitality by anticipating customer needs. - M – Mindfulness: Respecting each customer's individual needs and expectations. - E – Everyone: Creating an inclusive and welcoming environment for all customers.

Through these values, we strive to make TOKYO CENTRAL feel like a home away from home for everyone.

Visit Us and Feel at HOME!

Our Language Badge Program is available at select locations, including Gardena, Yorba Linda, and Emeryville.

Next time you shop with us, keep an eye out for our language badges. If you see one representing your preferred language, feel free to ask for assistance! We're here to help, in your language!